Refunds

A simple, transparent process for peace of mind.

At Misaanjh, every order is prepared with care and intention. If a refund is approved, we ensure the process is handled smoothly and with clarity.

Eligibility for Refunds

Refunds are applicable only for approved returns after inspection. Items must be unused, in original packaging, and supported with a valid unboxing video at the time of opening.

Refund requests that do not meet return eligibility criteria may not be approved.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your account as store credits that are valid for upto 1 year.

Processing Time

After approval,store credits are typically processed within 1-2 business days. If you have any questions or concerns, please reach out to us at hello@misaanjh.com.

Return Shipping Deduction

A flat ₹250 return shipping fee will be deducted from the store credit for all approved returns.

Non-Refundable Items

Certain items are non-refundable, including ritual products, teas, candles, balms, sale items, and gift cards.

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Thank you for holding space for our rituals.

Frequently asked questions

How long does it take to receive a refund?

Once your return is received and approved, refunds are processed within 7–10 business days. Depending on your bank or payment provider, additional time may be required for the amount to reflect in your account.
When am I eligible for a refund?

Refunds are only applicable for approved returns. Items must be unused, in original packaging, and supported with an unboxing video for verification. Refunds are initiated only after successful inspection.
Are shipping charges included in the refund?

No, a flat ₹150 return shipping fee is deducted from the refund amount for all approved returns. The remaining eligible amount is refunded to your original payment method.
What items are non-refundable?

Certain items are non-refundable, including ritual products, teas, candles, balms, perfumes, sale items, and gift cards due to hygiene and product integrity reasons.
What should I do if my refund hasn’t arrived yet?


If your refund hasn’t been received within 7–10 business days after approval, please check with your bank or payment provider first. If the issue persists, contact us at hello@misaanjh.com