Shipping policy

Shipping Policy

Last updated: September 19, 2026

At MiSaanjh, every order is prepared with care and packed for its journey to you. This Shipping Policy explains how we process and deliver orders placed through misaanjh.com.

Order Processing

Orders are generally processed and dispatched within 2 to 3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During launches, sales, festive periods, or other high-volume periods, processing may take slightly longer. If there is an unexpected delay, we will make reasonable efforts to keep you informed.

Delivery Across India

We currently ship orders across India.

Once your order has been dispatched, you will receive tracking information at the contact details provided during checkout, where tracking is available.

Estimated delivery timelines may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control.

Delivery estimates provided at checkout or by the courier are indicative and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, MiSaanjh may offer free shipping or promotional shipping offers. Any applicable offer will be communicated on the website or through the relevant promotional communication.

Delivery Delays

While we work with our logistics partners to ensure timely delivery, delays may occur due to circumstances outside our control, including severe weather, natural events, transportation disruptions, strikes, government restrictions, address-related issues, or courier delays.

MiSaanjh is not responsible for delays caused by the courier or circumstances beyond our reasonable control.

If your order appears to be delayed or the tracking information has not updated for an extended period, please contact us at hello@misaanjh.com and we will assist you in following up with the relevant delivery partner.

Incorrect or Incomplete Address

Please ensure that your shipping address, phone number, and other delivery details are accurate before completing your order.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if you request the order to be shipped again.

Undelivered or Lost Packages

If the courier marks an order as delivered but you have not received it, please contact us at hello@misaanjh.com as soon as possible.

We may request information from you to help us investigate the delivery with the courier partner.

Where a shipment is confirmed as lost in transit, MiSaanjh will work with the delivery partner to resolve the matter in accordance with the applicable circumstances and our policies.

Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend documenting the condition of the package before opening it and contacting us at hello@misaanjh.com promptly.

For product-related concerns, please refer to our Returns & Exchanges Policy.